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2011 President’s Award Spotlight

Carrier Corp. proudly presents the 2011 President’s Award to Adams Refrigeration. Through their professionalism and high level of customer service, Adams Refrigeration truly exemplifies the qualities of an outstanding contractor.

Adams Refrigeration was founded in 1947 in Phoenix, Arizona. Over the years we have seen the city grow tremendously. The city was able to grow and develop into what it is today because it had a good foundation to build on:  people with insight to look to the future but still know that the real importance is the people of the present. Over the years, Adams Refrigeration has been able to continue to be a leader in our industry and our community because we also have a strong foundation. That foundation is built on honesty, integrity and professionalism. Our focus is on personally taking care of our customers on a one-to-one basis while still keeping in mind the importance of energy conservation and our Earth’s environment.

We believe in being honest with our customers, treating them fairly, fixing the problem right the first time, and always being there when our customers need us. This is why we require 100% of our technicians and installers to be NATE certified, Master Heat Pump Technicians with both our field staff and our office staff regularly attending both Carrier University and local training courses. We believe that if you are properly prepared when your customers need you, you arrive at the customer’s home at the time that you say you are going to be there, conduct yourself in a professional manner, speak the truth, and sell only dependable products, then your trust and relationship will grow. This is why we have been a Carrier Factory Authorized dealer for so many years.

We are very proud of our record with the Better Business Bureau and the Registrar of Contractors. We provide service, repair, and installation for both residential and commercial customers. It does not matter if it is a large walk-in freezer at your business or your air conditioning system at your home, it is important to us. We have maintenance agreements available for our customers along with emergency service for after hours or on the weekends. If you need us we will be there for you. We look forward to making you part of your family.

Carrier President’s Award recipients focus on delivering exceptional products and service to customers while appropriately leveraging the value and trust behind America’s first, true HVAC brand. Their successes often exceed our expectations. “It’s our privilege to honor them,” said Bob McDonough, president, of Residential and Commercial Systems, Carrier Corp. Winners will enjoy added rewards in the form of support from the Carrier family exclusive to President’s Award recipients, and therefore, continue to shape, grow and succeed in their business.

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